Delete account

Request removal of your UNNATI PAY user account and login access.

About this app

This account deletion page belongs to UNNATI PAY, operated by Vizo Digital Pvt Ltd.

If you created an account through the UNNATI PAY mobile app or partner portal, this is the correct page to request its removal.

Request account deletion

If you have a UNNATI PAY partner or retailer account (operated by Vizo Digital Pvt Ltd), you may request deletion of your account and access to the platform.

Use the form below to submit your deletion request. Our team will verify your identity and process the request.

Who can request

Account holders with an active login (retailers, distributors, partners, or other authorised users) may submit a deletion request.

If you are a customer of a local shop, contact that shop directly — this request applies to platform user accounts only.

How to submit a request

Send an email to sanojkumar0957@gmail.com with the subject line "Account deletion request".

Include your registered mobile number, email address, user ID (if known), and a brief reason for the request.

We may contact you to verify identity before processing.

What happens after approval

Your login will be disabled and you will no longer be able to access the portal or mobile app.

Personal profile data will be deleted or anonymised where permitted by law.

Transaction history, wallet records, commission records, and KYC documents may be retained as required by payment regulations, tax law, and fraud prevention.

Processing time

We aim to process verified requests within 7–15 business days. Complex cases involving open disputes or non-zero wallet balances may take longer.

Settle or withdraw remaining wallet balance before requesting deletion where possible.

More information

See our Privacy Policy for how we handle personal data after deletion.

Submit deletion request

Enter the email address associated with your UNNATI PAY (Vizo Digital Pvt Ltd) account. We will verify it and queue your deletion request for review.

Contact support

Reach us using the details below to request account deletion.

Email

sanojkumar0957@gmail.com

Phone

9661413257

Address

Shitalpur, Mothihari, Bihar, 845412

Read our Privacy Policy or Contact page.